Health Literacy is the ability to find, understand and act on health information, make health decisions and use health services. The majority (59%) of Australians have low health literacy (ABS, 2006). To build health literacy, emphasis must be placed on the ability of organisations to communicate information and provide services that are accessible, relevant and appropriate for their communities.
In 2017 we teamed up with HealthWest Partnership to develop and deliver the Health Literacy Initiative. We are combining our resources and experience to deliver a group of strategic projects. The Initiative projects will support our member organisations to respond effectively to the health literacy needs of their communities.
INW PCP and HealthWest Partnership contributed to the governance and development of the Vic PCP Online Health Literacy Course.
Read about and access the course here
The Health Literacy Alliance supports the development of an effective and consistent regional approach to health literacy responsiveness in Melbourne’s west and inner north. The Alliance will:
Find out more about the Health Literacy Alliance here
This project consists of a series of workshops which aim to support organisations to improve their health literacy responsiveness. This is achieved via a supportive practice called ‘Peer-Group Mentoring’ in which PCP members share their experiences of the process of improving their health literacy responsiveness.
We are working to develop a tool for consumers and community members to assess how well organisations respond to their health literacy needs. This tool will be informed by existing health literacy assessment tools, however it is unique in that it places consumers and community members at the center of the assessment process.
The Org-HLR Self-Assessment Tool was developed by Anita Trezona as part of her PhD at Deakin University. In late 2015 the INW PCP formed a research partnership with Deakin University to implement a health literacy project that formed part of Anita’s PhD study under the Ophelia Victoria Project. The aim of the project was to pilot the Org-HLR Tool with partner organisations across the north and west metropolitan regions.
Find out more about the project here
The Directory is an online portal which provides free access to more than 10,000 translated health resources in over 90 languages. The purpose of the Directory is to improve the health of culturally and linguistically diverse communities by offering quality translated health information.
If you would like to learn more about the support we can offer to improve organisational health literacy responsiveness please contact:
INW PCP Access and Equity Manager
Phone: 9389 2263
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