The Inner North West Primary Care Partnership (INW PCP) supports member agencies to undertake the Assessment of Chronic Illness Care (ACIC) and/or the Patient Assessment of Chronic Illness Care (PACIC). These assessment tools assist agencies to identify and prioritise improvement areas in chronic illness care based on the Wagner Chronic Care Model. The INW PCP will support participating member agencies to undertake the PACIC and/or ACIC in 2016.
The Wagner Chronic Care Model is an evidence-based framework for chronic illness care. This framework has been endorsed by the Victorian Department of Health and Human Service’s Primary Care Branch. The model envisions an informed activated client, interacting with a prepared, proactive team, resulting in high quality satisfying service encounters and improved outcomes. The Wagner Chronic Care Model identifies 6 essential elements for improving chronic care:
The ACIC and PACIC results can serve as a baseline measure for comparison with results of one or both of these tools when completed in future. Organisations can undertake the ACIC and/or PACIC every two to three years, or on completion of a quality improvement project, to monitor the organisation’s progress in embedding the Chronic Care Model.
Further information about the tools themselves can be obtained at the links below:
A tool to gain an understanding of the patient’s perspective of elements of their chronic illness care
A tool to assess the extent to which elements of the Chronic Care Model are embedded in an organisation
Contact: Project Coordinator Emily Buchanan