COVID-19 Information and Updates

To access the most accurate and up to date information on COVID-19 in Victoria, please visit the Department of Health and Human Services coronavirus page

For translated resources and advice

For accessible information and resources for people with disability and carers

For information specific to Aboriginal and Torres Strait Islander communities


Statewide organisations and resources
Helpful resources

Mental health

It is normal to feel stressed, anxious or concerned during this challenging time. If you need immediate support, you can contact:


Beyond Blue p: 1300 224 636 online forum online chat 3pm-mightnight

Lifeline p: 13 11 14, text: 0477 131 114 online chat 7pm-midnight

For more information on other available helplines and specialist services, Mental Health Victoria has compiled this list.

Beyond Blue, Lifeline and Black Dog Institute also have dedicated webpages with resources to help you manage your mental health and wellbeing. For in-language mental health resources and information, please visit Embrace Multicultural Mental Health.

Family violence

We know that home may not be the safest place for everyone right now. If you or someone you know is experiencing or at risk of family violence, there are specialist support services available, including:

1800RESPECT Counselling Line 24/7 confidential help and referral for sexual assault and family violence. p: 1800 737 732

Safe steps 24/7 confidential counselling and support and state-wide access point for crisis accommodation. p: 1800 015 188

Orange Door North Eastern Region Free service for adults, children and young people experiencing or who have experienced family violence. Monday-Friday, 9am-5pm. p: 1800 319 335

Djirra Support for Aboriginal and Torres Strait Islander women experiencing violence. p: 1800 105 303

InTouch Multicultural Centre Against Family Violence Specialist family violence service that works with women from migrant and refugee backgrounds, their families and communities. p: 1800 755 988

WRespect LGBTIQA+ specialist family violence support. p: 1800 542 847

Men’s Referral Service Phone counselling, information and referral service for men, their partners, family and friends. p: 1300 766 491


The Domestic Violence Resource Centre Victoria and Domestic Violence Victoria also have information on their websites to support those experiencing family violence, their family and friends, and professionals.

Financial resources

Many people are experiencing increased level of financial stress as a result of the COVID-19 pandemic. For information on available financial supports, please visit:


If you would like to access financial counselling, please contact:

  • National Debt Hotline p: 1800 007 007 (9.30am-4.30pm, Monday-Friday)

For more information on financial supports and resources, WIRE has put together this list.

Legal resources

For information on legal issues related to COVID-19 please visit:

For employment related issues, you can also visit:

If you would like to speak to some directly, please contact:

  • Victoria Legal Aid p: 1300 792 387 (9am-5pm Mon–Fri)
  • Justice Connect p: 03 8636 4400 or apply online

Support for children

For information on how to support children and their families during this time, please visit:

Disability Support

If you or someone you care for has an NDIS plan, please visit:

If you work in the disability sector, the Victorian Government has developed a COVID-19 plan for the sector.

Partner activity

Community Health

Most services are still running, either face to face or via telehealth. For more information, please check each organisation’s website:  

Local Council

Women’s Health services

Housing & Homelessness Support

  • Launch Housing Providing phone services and drop-in service with limited capacity in waiting rooms. Service access points
Other resources

Technology support for organisations

Pulse IT Magazine has compiled this list of technological resources available to medical practices, allied health practices, pharmacies, hospitals, aged and community care during the COVID-19 pandemic. For technology resources available to not-for-profits visit Connecting Up

Services responding to women experiencing violence